PHONE CALL INFORMATION
You must leave us the following information in order for us to communicate back to you successfully:
-Your Billing Name
-Your Phone Number which you have placed your order with (not the one that your calling from)
-Your Order Number
-The nature of the call. (asking for a call back without stating the reason will take us longer for us to reach you as we investigate every order before calling so that we can give you the information requested)
You will receive a phone call back OR an email back within 24-48hrs. If you are requesting a status update such as a tracking number, it will be emailed to you. Please ensure that your email is not blocking any of our email addresses.
Please state clearly when leaving a voice message your full name, your phone number, and the items you are interested in purchasing. By letting us know the items you wish to purchase we can have your order ready in our system faster.
When placing your order with us, you have agreed upon all store polcies.